Privacy Policy

Nichol's Group is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Nichol's Group website and associated social media platforms and governs data collection and usage. By using the Nichol's Group sites, you consent to the data practices described in this statement.



Nichol's Group collects personally identifiable information, such as your email address, name, home or work address or telephone number. Nichol's Group also collects anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Nichol's Group. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Nichol's Group for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Nichol's Group sites.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Nichol's Group public message boards, websites and social media platforms this information may be collected and used by others. Note: Nichol's Group does not, and is not able to, read any of your private online communications.

Nichol's Group encourages you to review the privacy statements of websites you choose to link to from Nichol's Group so that you can understand how those websites collect, use and share your information. Nichol's Group is not responsible for the privacy statements or other content on websites outside of the Nichol's Group and Nichol's Group family of websites.



Nichol's Group collects and uses your personal information to operate the Nichol's Group website and deliver the services you have requested. Nichol's Group also uses your personally identifiable information to inform you of other products or services available from Nichol's Group and its affiliates. Nichol's Group may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Nichol's Group does not sell, rent or lease its customer lists to third parties. Nichol's Group may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, Nichol's Group may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Nichol's Group, and they are required to maintain the confidentiality of your information.

Nichol's Group does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Nichol's Group keeps track of the websites and pages our customers visit within Nichol's Group, in order to determine what Nichol's Group services are the most popular. This data is used to deliver customised content and advertising within Nichol's Group to customers whose behaviour indicates that they are interested in a particular subject area.

Nichol's Group websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Nichol's Group or the site; (b) protect and defend the rights or property of Nichol's Group; and, (c) act under exigent circumstances to protect the personal safety of users of Nichol's Group, or the public.



By using our websites, social media platforms or joining Nichol's Group Growing Rewards loyalty programme you consent to the collection and use of this information by Nichol's Group. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.



The Nichol's Group websites use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise Nichol's Group pages, or register with Nichol's Group site or services, a cookie helps Nichol's Group to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Nichol's Group website, the information you previously provided can be retrieved, so you can easily use the Nichol's Group features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Nichol's Group services or websites you visit.



Nichol's Group secures your personal information from unauthorised access, use or disclosure. Nichol's Group secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.



Nichol's Group will occasionally update this Statement of Privacy to reflect company and customer feedback. Nichol's Group encourages you to periodically review this Statement to be informed of how Nichol's Group is protecting your information.



Nichol's Group welcomes your comments regarding this Statement of Privacy. If you believe that Nichol's Group has not adhered to this Statement, please contact Nichol's Group at websupport@nicholsgroup.co.nz. We will use commercially reasonable efforts to promptly determine and remedy the problem.